Do's & Don'ts

DO'S

DO Provide all requested financial documentation within 24 hrs
DO Disclose all of your income that you would like considered for qualifying purposes
DO Disclose all of your debts (i.e. side business, alimony, child support, additional real estate owned etc.)
DO Be upfront about your credit (good, bad or otherwise)
DO Pay all of your bills on time (mortgage, rent, car payments, credit cards, etc.)
DO Continue to use your credit card as you normally would, but not excessively
DO Make your spouse available to sign at closing if purchasing a primary residence
DO Keep in communication with your Loan Originator or Loan Partner

DON'TS

Without talking to your Loan Originator first

DON'T Change or quit your job
DON'T Apply for New Credit or Loans of any kind
DON'T Pay off debts, collections or charge-offs (unless advised to do so by your Loan Originator)
DON'T Move
DON'T Co-sign or become a co-borrower on any other loan
DON'T make major changes to your asset structure
DON'T make any cash deposits into your bank accounts

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Corporate

921 Douglas Ave
Suite 200
Altamonte Springs, FL 32714

Phone: (407) 539-3476
Fax: (407) 539-2698

WHAT OUR CUSTOMERS ARE SAYING

4.9

88 Reviews / View all

Having recently refinanced my mortgage with the Mortgage Firm I found Frank and Pat to be extremely helpful in navigating through all the required forms. Both Frank and Pat were very professional, knowledgeable about the process, friendly and very responsive to all questions. Having previously helped us to finance our home I was confident that they would help us to obtain the best interest rate and terms for our situation. I highly recommend Frank and Pat to anyone looking to refinance their mortgage with a trusted, engaged and responsive lending Team.

Laura Anne Cavanaugh
Aug 19, 2021

Carson checked in to make sure everything was still on track even when nothing had changed. Also, He clearly communicated the numbers and what the difference would be if we changed certain parameters. Everything was smooth sailing. Thanks Carson!

Chris Carlson
Sep 13, 2021

Jeremy handled our first refinance with lightning speed! We wanted to take advantage of low interest rates and reduce the length of our mortgage. He was able to act quickly and lock a rate and terms which will save us over 130K over the life of the loan. Jeremy was awesome with communication, using e-mail, text, and calls to get the process done quickly and without the usual challenges you hear about. We were so happy with his work that we referred two other family members.

Giordano da Silva
Apr 30, 2021

Jill was absolutely wonderful! She has a wealth of knowledge about the mortgage industry and aims to set you up for success in your mortgage needs. She is personable and treats you with care and respect. She is very responsive and does not leaving you hanging or unanswered. I would highly recommend her!

Diane Algarin
May 30, 2021

Tim and Adam are true professionals! They handled all obstacles and issues promptly, and most of all honestly and correctly! They kept myself and all concerned updated almost daily. Provided excellent service! Totally recommend The Mortgage Firm. 5 Star all they way!!

john smith
Jun 29, 2021